![]() ![]() ![]() This state of AI functionality, we're powering it with an LLM that we're running ourselves. Since that time, we've really been digging in on a lot of different possibilities with LLMs and asking ourselves, what can we do that brings the most value to our product and to our customers quickly? We've run through nine or 10 different experiments with LLMs and this is where we landed, the first opportunities that we have to bring AI into the product. This is an evolution since the Slack GPT announcements at World Tour New York, as Rayl explains: These capabilities go into limited pilot with customers later in the year. The new Slack AI brings its own dedicated Large Language Model (LLM) natively into Slack, enabling features such as summarizing a message thread or recent activity in a channel, while adding natural language questions and answers in search. So one big question for us is just, people have all of this, how do we make it more obvious and useful to them so that they get more value out of the product? Slack AI goes native We had a very messaging platform centric UI, because we developed that UI when we are a messaging platform, and we offer so much more now. One of the main reasons behind the new interface is to make sure that all this power is much more close, at people's fingertips. It's become so much more than a messaging platform. Ali Rayl, SVP, Product Management at Slack, comments: Today's announcements, coming on the heels of a UI refresh announced last month, complete Slack's long-running metamorphosis from a messaging platform to a complete workflow automation proposition. While the AI news is bound to grab the limelight, the automation platform is the true star. Slack is stealing a march on next week's expected flurry of Dreamforce announcements from its parent company Salesforce, today unveiling Slack-native generative AI capabilities, a new lists function for structured workflow, and updates to its automation platform. ![]() Slack Workflow Builder Automation Hub (Salesforce/Slack) ![]()
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